Our process
Six steps from 'the kitchen has to go' to keys back in your hand
Renovation anxiety mostly comes from not knowing what happens next. So we wrote the whole thing down — including what you receive, when you pay, and who you call.
- 115 minute phone chat
Tell us what you're thinking
Call us and we'll ask what's bothering you about the space, what you'd like it to do, and a realistic budget range — before anyone sets foot in your home.
- You receive
- Honest advice on whether your idea fits your budget
- No obligation, no sales visit
- 260–90 minutes at your place
Free in-home design consultation
We come to you anywhere in Greater Brisbane. We measure the room, photograph the existing conditions, check the structure behind the walls, and talk through layouts and materials with you at the kitchen table.
- You receive
- Measured drawings
- Material and finish shortlist
- Structural and plumbing constraints flagged
- 35–10 working days
Design and fixed-price quote
You receive a 3D layout, a physical sample board you can hold next to your floor, and an itemised quote that lists every trade, product and allowance. No lump-sum 'provisional' line items.
- You receive
- 3D renders of the finished space
- Physical sample board
- Itemised fixed-price quote
- 41 week
Contract, start date and site set-up
Once you sign, your start date is locked in writing along with a staged payment schedule tied to completed work — not to the calendar. You're covered by home warranty insurance on every residential job.
- You receive
- Signed contract
- Locked start and completion dates
- Staged payments tied to milestones
- 52 weeks – 3 months
The build
One lead tradesperson runs your job, one site supervisor answers your calls. Dust screens and floor protection go up on day one, the site is tidied at the end of every day, and you get photo updates each Friday.
- You receive
- Daily site clean-down
- Weekly photo progress updates
- Direct number for your supervisor
- 6Handover day
Handover and the 12-month check-in
We walk the job together against a 30-point checklist, close out every defect before we leave, and hand over your completion certificates. We come back at 12 months for a free check-in.
- You receive
- 30-point walkthrough checklist
- Waterproofing and completion certificates
- Free 12-month check-in visit
Common questions
The things Brisbane homeowners ask us first
- Fixed-price quotes
- Itemised before a single wall comes down
- Locked start dates
- Confirmed in writing before you sign anything
- One team, start to finish
- The same crew from demolition to handover
- Brisbane owned & operated
- One local team — no interstate subcontractors
Step one takes fifteen minutes
Call 0450 565 565 and we'll tell you honestly whether your project is a good fit — before anyone measures anything.